தனியுரிமைக் கொள்கை

HER VOICE is operated by the Leo Club of Colombo Centennial ("we"). This policy explains what personal data we process, why, and the choices you have.

What we collect

• Account data: email address, display name, password (stored only as an Argon2id hash), language and privacy preferences.
• Community content: stories, voice recordings, images, comments and reactions you choose to publish.
• Health data (Her Cycle): period dates, flow, symptoms, mood and private notes - only if you enable the tracker and give explicit consent.
• Support requests: the information you choose to share, and contact details only if you provide them.
• Security data: hashed (not raw) IP addresses and device information for fraud prevention and audit logs.

How we protect it

• All traffic is encrypted (HTTPS). Health logs, private notes and support-request content are additionally encrypted in our database.
• Health data is stored separately and is never visible to moderators, administrators or analytics.
• Voice recordings and images are kept in private storage and served only through short-lived links. Recording metadata (such as device or location) is removed.
• Access by staff is role-based, limited to what each role needs, and audited.

What we never do

• We do not sell your data.
• We do not use advertising trackers on the platform.
• We do not refer a support request to another organisation without your explicit consent.

Your rights

You can download a copy of your data, correct your profile, withdraw consent for health tracking, delete all health data, or permanently delete your account at any time from Settings. To exercise other rights under the Personal Data Protection Act, contact our data protection officer.

Retention

Health data is kept until you delete it. Closed support requests are purged of their content after 12 months. Security logs are kept for a limited period for safety and legal compliance.